At PinakaTimes.com, we are committed to maintaining high standards of journalism, transparency, and accountability. We respect the concerns of our readers and take grievances seriously.
This Grievance Redressal Policy is designed to provide a clear mechanism for users to report any issues related to content, accuracy, or other concerns on our website.
1. Grievance Officer Details
As per applicable laws and guidelines, the details of our Grievance Officer are as follows:
Name: Suraj Bhan
Email: pinakatimes@gmail.com
Contact Number: +91-8527313737
Address: 2B, Block B, New Industrial Twp 2, New Industrial Township, Faridabad, Haryana – 121001
2. Types of Complaints Covered
Users may raise concerns regarding:
- Incorrect or misleading news/content
- Violation of copyright or intellectual property
- Defamatory or offensive content
- Privacy violations
- Any other issue related to content published on the website
3. How to Submit a Complaint
To file a grievance, please send an email to pinakatimes@gmail.com with the following details:
- Your full name and contact information
- Description of the complaint
- URL/link of the content in question
- Supporting documents (if any)
4. Resolution Timeline
- All grievances will be acknowledged within 24–48 hours
- We aim to resolve complaints within 7–15 working days, depending on the nature of the issue
5. Action Taken
Based on the review of your complaint, we may:
- Edit or correct the content
- Remove the content (if necessary)
- Provide clarification or response
6. Commitment to Fair Practice
We are committed to:
- Handling complaints fairly and transparently
- Protecting user rights and privacy
- Maintaining editorial integrity
7. Changes to This Policy
PinakaTimes.com reserves the right to update this policy at any time. Changes will be reflected on this page.